Retail spent two years bolting chatbots onto websites that could field a shopper’s specific questions but never close a sale. Voice agents built on models like OpenAI’s GPT-Realtime are changing that, holding real sales conversations, asking the same probing questions a floor associate would and ada
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Read on PYMNTSSingapore-based ride-hailing/delivery platform Grab is touting its artificial intelligence (AI) use amid increasing revenues. “AI is now embedded in the Grab way of life, whether it’s in our products or the way we work,” Peter Oey, chief financial officer of the ride-hailing and delivery platform, t
The legislation lays the groundwork for a potential overhaul of India's zero-merchant-discount-rate regime, under which businesses have not paid fees to accept UPI payments since 2020.
An FBI agent has allegedly turned himself in for stealing roughly $1 million in cryptocurrency. Patrick Steven Yaroch had contacted a Department of Justice (DOJ) employee last week and admitted to making “very poor decisions related to cryptocurrency wallets,” according to an FBI affidavit filed Mon
